Once your item is available at the Apple Store, we'll send a Pickup Notification email with the Apple Store location. Refer to the Shipping & Pickup help page if you are unavailable to provide a signature. To ensure safe delivery, most shipments require a signature on delivery. If you ordered multiple items, you may have separate tracking information for each item. On the Your Orders page, select Track Shipment and the window will display the item's estimated delivery date, tracking number and shipping address. Once you sign in with your Apple ID and password, select Edit Orders. You can also view shipping information in online Order Status. Picked up - Your item has been picked up from the Apple Store.įor items shipped to a physical address, you'll receive a Shipment Notification email with your carrier information and estimated delivery date and, if available, a tracking number.Remember to bring with you the card you used for payment, or the order number and a valid photo ID. Ready for Pickup - Your item is ready at the Apple Store.Please wait for the Pickup Notification email before arriving at the Apple Store. We'll send a Pickup Notification email to you when it's ready for pickup. Shipping to Store - Your item has shipped and is on the way to the Apple Store.If you need to return any part of your order, you can initiate the process online. Delivered - The package has been dropped off at the shipping address specified in your order.This information will be available within the first 24 hours of shipment. Shipped - You can use the “Track Shipment” button to follow your package online.At this point, you can no longer make changes to the order. As soon as it ships, we’ll email you the delivery information. Preparing to Ship - We’re completing some final details before we ship your order.You can still make changes to the order at this point. As soon as the item is ready, we’ll send you an update and prepare the shipment. Order in Progress - We have all the information needed to complete your order.Though you can’t make changes to your order right now, you’ll be able to when we start preparing your order. Order Placed - We’ve received your order and payment information.On the Your Orders page, an order status message displays above each of your items. If you want to view a different order, select View more orders from the drop-down menu on the page. This shows a summary of your most recent order. First, visit online Order Status (Opens in a new window) and enter your Apple ID and password. This article explains how to get a refund for iTunes or App Store purchases.It's easy to check the status of your order. Tip: If you are unhappy with your App Store purchase you can get a refund. Now scroll down to “Hidden Purchases” and tap the cloud icon next to the app you want out of hiding. Tap on your name and sign in with your Apple ID. Open the App Store app on your iPhone, go to “Today” and tap on the profile icon/picture in the upper right corner. The above changes are not irreversible, we can always restore the hidden parts of the history. Restoring your App Store history App Store → Today → profile icon/picture → → Hidden Purchases → cloud icon After doing so the button “Hide” appears on the right. To hide one of them simply tap on the icon and swipe to the left. There you will see a list of all your puchases. Just go to the App Store app, select “Today” (bottom left) and tap on your profile icon/picture in the upper right corner. Remember this will hide your purchases and we cannot provide a guide on how to delete your purchase history on iPhone, as Apple removed this option from the App Store. Hiding purchases directly on your iPhone or iPad is the easiest way to delete your App Store history. 1 Delete App Store history & hide purchases on your iPhone or iPadĭelete App Store history & hide purchases on your iPhone or iPad App Store → Today → profile icon/picture → Purchased → My Purchases → swipe to the left → Hide.
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